Reference

How pk344 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, deposit via JazzCash, Easypaisa or Raast, and use our platform. Access and data processing depend on local law and are available where local law permits.

Account data protectionPayment data — JazzCash, Easypaisa, RaastCookie and device dataYour right to access or delete dataContact us to raise a data request
pk344 How pk344 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We take a straightforward approach to data security: collect what we need, protect it properly, and keep it only as long as the account is active or law requires. Here is how each area works in practice.

Account Security

Every login on pk344 uses an OTP sent to your registered mobile number. We flag logins from new devices and ask you to re-verify before granting access.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to see which pages are viewed most. You can block non-essential cookies in your browser settings without losing account access.

Payment Data Retention

Transaction records tied to JazzCash, Easypaisa and Raast deposits are kept for the period required by applicable financial rules. We do not sell or share these records with advertisers.

Data Change Requests

To update your registered email, mobile number or wallet details, go to Account Settings on the platform. For deletion requests, contact support and we will confirm what can be removed under current law.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to access, correct or remove the data we hold on you, our support team handles those requests directly. Raise a data query the same way you would any account issue — by live chat, by email, or through the in-app message tool. We aim to acknowledge data requests promptly and will tell you what we can action under applicable law.

Team online

Live Chat

Open the chat widget from any page on pk344. State that your query is a data or privacy request and our team will route it to the right person.

Email Support

Send your data request to our support email address listed in the account help section. Include your registered mobile number for faster matching.

In-App Message

Log in on mobile, go to Account, then Help. Tap 'Send a message' and select Privacy Request from the subject list.

Common Questions About Your Data on pk344

Below are the questions our account holders ask most often about data, privacy and their rights on pk344. If your question is not here, reach us via live chat or the in-app message tool.

We collect your name, mobile number, date of birth and the payment method you link to your account — such as JazzCash, Easypaisa or Raast. We do not collect payment PINs.

Yes. We store transaction references and amounts to match your wallet to your account. Your wallet PIN never passes through our system — it stays inside your own mobile wallet app.

You can. Contact our support team via live chat or email, state it is a data access request, and include your registered mobile number. We will respond with what we hold under applicable law.

We keep your records for the period required by applicable law in Pakistan. Once that period ends and no legal obligation remains, your data is removed from our active systems.

We share data only where it is necessary to process payments, verify identity, or meet legal requirements. We do not sell your data to advertisers or unrelated third parties.

Go to Account Settings after logging in. For wallet changes tied to JazzCash, Easypaisa or Raast, you may need to re-verify your identity before the update takes effect.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.